📜 PRIVACY POLICY

Effective Date: Jan / 01 / 2025
Entity Name: D.R.D Security (Including All Divisions & Wings)
Corporate Divisions Covered:

D.R.D Security
D.R.D Investigation Wing
D.R.D Training Wing
D.R.D Revolution Wing
D.R.D Global Community
D.R.D Cyber Defense – Services
D.R.D Café
D.R.D E-Sport

1. Introduction

D.R.D Security Company is committed to protecting the privacy, confidentiality, integrity, and security of all personal information processed through our platforms, services, applications, online portals, investigation services, training programs, community platforms, events, and any associated digital systems.

This Privacy Policy outlines how we collect, use, store, safeguard, transfer, and disclose information across all departments of D.R.D Security in compliance with:

Indian Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Consumer Protection (E-Commerce) Rules, 2020
Applicable global data protection practices (GDPR-like structure)

By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information including but not limited to:

Full Name
Email Address
Phone Number
Date of Birth
Contact Address
Gender (optional)
Government-issued IDs (for Investigations only)
Educational Information (for Training Wing)
Payment & Billing Information
Login Credentials
Social Media Profiles (optional)

2.2 Sensitive Personal Information

(Collected ONLY when essential & with explicit consent):

Identity proofs (Aadhaar, Passport, PAN)
CCTV footage & digital evidence (Investigation Wing)
Biometric data (if submitted voluntarily)
Financial transaction details
Device information or IP logs

2.3 Technical Information

IP Address
Browser type
Device information
App usage analytics
Cookies, tracking pixels, session data
Geo-location (if enabled)

2.4 Data Collected Automatically

Through our sites, apps, or third-party platforms:

Course progress data (Training Wing)
User behavior analytics
Community interaction logs
Event participation history

3. Purpose of Data Collection

We collect data strictly for legitimate business and operational purposes, such as:

(a) D.R.D Security Corporate Operations

Client management
Employee verification
Operational communication
CRM and service delivery

(b) D.R.D Investigation Wing

Investigation case processing
Evidence verification
Legal compliance and documentation
Client identity verification (KYC-like practices)

(c) D.R.D Training Wing

Student registration & identity verification
Course management & progress tracking
Certificate generation & validation
Learning analytics and skill assessment
LMS synchronization and performance evaluation

(d) D.R.D Cyber Defense – Services

Cybersecurity case handling
Incident response logging
Penetration testing reporting
SOC & DFIR operations

(e) D.R.D Global Community

Membership management
Community discussion moderation
Event registration
Global chapter management

(f) D.R.D Café

Customer orders & transactions
Reservation and feedback records

(g) D.R.D E-Sport

Player registration
Tournament management
Performance analytics
Community participation

4. How We Use Your Information

To provide, operate, maintain, and improve our services
To communicate updates, notifications, alerts, certificates, reports
To enhance training, investigation, and cybersecurity service quality
For security monitoring and fraud prevention
To comply with legal, regulatory, and law enforcement obligations
For internal analytics, statistics, and operational insights
To deliver personalized recommendations and experiences

5. Data Sharing & Disclosure

We may share data only under the following conditions:

Allowed Sharing

With authorized internal teams
With partners assisting in training/technical services
With payment gateways for transactions
With law enforcement (court orders, legal obligations)
With auditors & compliance authorities

Strictly Prohibited Sharing

We NEVER sell or trade personal data
We NEVER share investigation data without consent or legal mandate

6. Data Storage & Security Measures

We implement strong administrative, technical & physical safeguards including:

End-to-end encryption
Secure SSL/TLS data transfers
Access control & role-based permissions
Encrypted storage of sensitive data
Regular cybersecurity audits
Vulnerability assessments & penetration testing
Data minimization policies

7. User Rights

You have the right to:

Access your data
Request correction
Request deletion (unless legally restricted)
Withdraw consent
Download personal data
Object to data processing

8. Data Retention

Customer data: retained until service completion or legal compliance duration
Training progress & certificates: retained permanently for verification
Investigation data: retained as per case, contract & legal requirement
Community data: retained until membership termination

9. Cookies & Tracking

We use cookies for:

Analytics
Personalization
Security
Platform performance

Users may disable cookies but some features may not function properly.

10. Third-Party Links

Our platforms may include links to external third-party sites. We are not responsible for external privacy practices.

11. Changes to Privacy Policy

We may update the policy periodically. Updates will be posted on our website/app with the revised effective date.

12. Contact Information

For queries or data requests:
Email: contact@drdsecurity.com
Phone: +91-8601030795 , +91-9335041909
Address: Halwasiya Market -226001, Prem Nagar, Hazratganj, Lucknow, Uttar Pradesh 226001

1. Introduction